Effective Date: January 01, 2025
Who we are
Cruxtec Consulting Inc (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Canada’s applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Scope of This Policy
This Privacy Policy applies to the personal information we collect in the course of providing engineering and research consulting services through our website and other interactions with clients, employees, and business partners in Canada.
What Information We Collect
We may collect and process the following types of personal information:
- Website Usage Information: IP address, browser type, and activity logs collected via cookies and analytics tools to enhance user experience.
- Contact Information: Name, email address, phone number, company name, and job title.
- Professional Information: Details about your business or project needs, including technical requirements and preferences.
- Billing Information: Payment details, invoicing addresses, and other financial data necessary for transactions.
How We Use Your Information
We use your personal information to:
- Provide consulting and research services tailored to your needs.
- Communicate regarding ongoing projects, inquiries, or service updates.
- Process payments and issue invoices.
- Enhance our website and services through analytics and user feedback.
- Meet legal and regulatory obligations.
Sharing of Information
We do not sell or rent your personal information. However, we may share it in the following scenarios:
- Service Providers: With third-party providers who assist with payment processing, data analysis, or project support.
- Legal Compliance: To comply with legal obligations or respond to lawful requests from government authorities.
- Business Transactions: In the event of a merger, sale, or transfer of company assets, your information may be transferred as part of the business.
Your Consent
By engaging with our services or visiting our website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at the details provided below.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
Protection of Information
We implement industry-standard security measures, including encryption, access controls, and secure storage, to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information and request corrections if it is inaccurate or incomplete.
- Withdraw consent for certain uses of your information.
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Cruxtec Consulting Inc
326 Oxford Dr., Port Moody BC, V3H 1T2
customerservice@cruxtec.ca